NPSpack
Comparison

NPSpack vs Typeform

Typeform builds full-screen surveys that take 2–3 minutes to finish. NPSpack asks one question in the corner of your own site and is done in 10 seconds. Answered surveys beat admired ones.

Typeform

$25+/mo
  • $25+ a month, recurring
  • Design-heavy surveys
  • 2–3 minutes to complete
  • A general survey builder

NPSpack

$49 once
  • $49 one-time payment
  • Speed before decoration
  • 10 seconds to complete
  • A widget built for NPS
Response rates

Beauty versus speed

Both tools ask the question. Only one of them is finished before the visitor loses interest.

Typeform's approach

2–3 min
Full-screen design Animated surveys that look the part and take longer
One question per screen More clicks, and an animation between each one
A separate page Visitors leave your site, so more of them drop out
Lower response rate Handsome but slow means fewer completions
2–3 min

to answer one question about how likely someone is to recommend you

NPSpack's approach

10 sec
One small widget Answered in 10 seconds, without leaving the page
A single screen Score and comment in one place, then it closes
Stays on your site No redirect and no context switch
Higher response rate Fast and simple means more completions
10 sec

start to finish, on the page they were already reading

Head to head

Side by side

The same seven questions, asked of both tools.

Feature Typeform NPSpack
Pricing $25+ a month $49 one-time
Completion time 2–3 minutes 10 seconds
Setup A form to design Copy and paste
NPS focus Generic surveys Built for NPS
Where it runs Leaves your site Stays on your site
Response rates Lower, because it is longer Higher, because it is short
Best for Long questionnaires NPS feedback
Why NPSpack

Why NPSpack wins on pure NPS

Four reasons, and most of them are numbers.

More answers, not prettier ones

A survey that takes 2–3 minutes loses people halfway through. The NPSpack widget takes 10 seconds and respects the time of the visitor who is doing you a favour.

The savings are the whole argument

Typeform runs $25+ a month — $300 a year. NPSpack is $49 once, so year one saves you $251 and year two saves the lot.

Built for one number

Typeform is a general survey builder. NPSpack splits every answer into promoters, passives and detractors and hands you one Net Promoter Score between −100 and +100. There is nothing else in it.

Nothing to design

Skip the form building and the theme picking. Add your site, copy one script tag, paste it before the closing body tag. The next visitor can answer.

What answering it feels like

With Typeform

  1. A visitor clicks the survey link
  2. They land on a new page
  3. A full-screen design loads
  4. They answer question one on screen one
  5. They click next and wait for the animation
  6. They answer question two on screen two
  7. They submit and wait for the animation
  8. Total time: 2–3 minutes

With NPSpack

  1. The widget appears on the page they are on
  2. They read one question
  3. They pick a score from 0–10
  4. They add a comment, or they do not
  5. They submit
  6. The widget closes
  7. They carry on reading
  8. Total time: 10 seconds
FAQ

Common questions

Can I keep Typeform for my other forms?

Yes. They are two independent script tags and neither one knows the other is there. Plenty of people keep Typeform for long forms and move NPS across to stop paying monthly for one question.

Is there a response limit?

No. Unlimited responses on every pack, with no overage charge when a launch goes well.

Can I bring my Typeform responses across?

No. Your NPS trend starts on the day you paste the script, so export anything you want to keep before you cancel.

Do I have to design the widget?

No. It ships ready to ask the question. You can change its colours and its timing later, but nothing has to be built before it collects its first score.

Want the theory first? Read the complete NPS guide or compare NPSpack and Hotjar.

Choose speed over decoration.

More NPS responses for less effort, and no monthly bill for a form builder.

Domain
Try the live demo

10-second responses · higher response rates · better data quality